Shipping and Handling Information
VERY IMPORTANT ~ PLEASE READ
Please make sure you enter the CORRECT SHIPPING ADDRESS so your shipment will not be delayed.
Federal Express and UPS charge us a special handling fee of $10 for each address correction they have to make.
THIS COST WILL BE PASSED ON TO YOU if you have entered an incomplete or incorrect ship to address. (Examples of incomplete or incorrect addresses: Incorrect ZIP Codes, incorrect street numbers, omission of suite numbers, apartment numbers, and/or the use of old street addresses for recipients who have relocated.)
Glysolid.com offers shipping within the United States and Canada only. We do not currently deliver to other international addresses.
Shipments to Alaska and Hawaii will incur additional shipping charges that will be quoted to you via email.
To find out when you will receive your item, you need to consider the shipping time of the item you ordered and the shipping option you selected. We use the following equation:
Longest Item Ship Time + Delivery Method Ship Time = Total Delivery Time
For example, if you placed an order for an item with next business day availability and selected Ground Shipping (3 to 7 business days, depending upon where you live), your total delivery time would be 1 business day (availability) + 3 to 7 business days (shipping time). In other words, you could expect your package to be delivered within 4 to 8 business days of placing your order.
Alaska and Hawaii
Additional charges apply to shipments going to Alaska and Hawaii. The cost for this service will be quoted via email. (Certain items may not be available for delivery in these states.)
Glysolid.com accepts the following payment methods: American Express, VISA, MasterCard, Discover, Amazon Pay, Apple Pay, PayPal & Venmo.
In accordance with applicable state and local laws, we are required to charge sales tax in localities where Glysolid.com has operations. Glysolid.com does not benefit from the collection of sales tax and we remit all taxes collected directly to the appropriate taxing jurisdiction. As a general rule, it is the laws of the state of delivery that determine whether sales tax will be due on your transaction.
Sales tax of 9.75% is charged on merchandise only for orders delivered to addresses within California and Texas.
If, for any reason, your purchase does not meet your expectations, please e-mail us for an Return Authorization Number. Upon receipt of your Return Authorization Number, return the item with its original tags and packaging, prepaid and insured, within 10 days for a prompt refund or exchange. Your refund or exchange amount will be the price of the item returned and will not include the shipping and handling charges originally paid with your order.
You may submit questions or suggestions by emailing us at customer service.